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An Opportunity to Exceed Your Expectations

Olidia Care is a full-service Home Care provider.
We are a one stop shop for nursing care, Residential Home care, durable medical equipment, medical transportation and EMR Services.

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UILDING A BOND AND LETTING IT SERVE AS A PLATFORM

As much as we can, we avoid using automated tools, pagers, or text messages to answer your complaints or requests. We believe that the sooner we answer your concerns in an honest, dedicated and caring way, the more likely we are to build a relationship of trust and loyalty with you.
We believe that the first step to creating a good client-agency experience is building a bond and letting that platform serve as the basis of further interaction.

BUILDING YOUR TRUST

We work to demonstrate our dedication to your issues, improve your trust and build a stronger relationship with you and your family. To do that, we are punctual with appointments, responsive with requests, and available around the clock.
We are dependable and follow through with your worries and requests, keep the lines of communication open and don’t leave things unresolved.

LISTENING AND RESPONDING TO FEEDBACKS AND CONCERNS

As we work to improve the quality of our healthcare provision, we take your feedback seriously. We take the time to listen to your concerns and timely respond to your requests or complaints.
We believe that the more we acknowledge and address your needs, goals, and preferences, the more likely we are to have a memorable healthcare experience.

Why Choose Us

Olidia Care is a full service provider of home health care with a wide array of programs and services including Durable Medical Equipment, Pharmacy, Special Transportation and Electronic Medical Records

EXPERIENCE AND EXPERTISE

EXPERIENCE AND EXPERTISE

At Olidia Care the core of our success is based on the quality of our staff. Our pediatric nurses are experienced and highly skilled to provide the best possible care .

COMPASSIONATE AND DEDICATED

COMPASSIONATE AND DEDICATED

We serve our patients and family members with respectful, caring and compassionate attitudes. We combine our experience in nursing care with our compassion to achieve clinical excellence.
 

INNOVATION LEADER

INNOVATION LEADER

Our healthcare professionals and system developers are working every day to improve the quality of our health care provision, reduce medical errors, increase administrative efficiencies, and decrease paperwork.

QUALITY IMPROVEMENT

QUALITY IMPROVEMENT

At Olidia Care, we welcome feedbacks from our patients’ family and caregivers. We use that information as well as clinical records to constantly review and revise our policies and procedures.

 

PATIENT ADVOCACY

PATIENT ADVOCACY

We help and assist our patients and families to navigate through the healthcare system.

EDUCATION AND TRAINING

EDUCATION AND TRAINING

We provide continuous training to our caregiver using our state-of-the-art training center.
 

CASE COVERAGE

CASE COVERAGE

Back-Up Caregiver Support Scheduling coordination – responsive, friendly & proactive. High-tech employee schedule tracking .

DEDICATED TEAM

DEDICATED TEAM

Our team is made of highly qualified team of healthcare professionals who uphold the strongest principles of integrity and professionalism.

The Joint Commission Gold Seal of Approval

Olidia Care is one of the very few Home Care Agencies to have earned the Joint Commission Gold Seal of Approval in the State of Minnesota

Driving Innovations

Since the beginning of 2010, Olidia Care deployed Bidias EMR which is a comprehensive web content management system designed to help us better conduct our clinical operations. We use Bidias EMR to streamline our caregiver’s workflow, ensuring that all clinical information including notes and reports is instantly available to our clinical managers.

  • Bidias EMR was custom designed by an internal team of nurses, medical consultants and system developers.
  • Our integrated IT research and development team is working every day to innovate and find new ways to improve our quality of care.
  • The system allows us to improve health care quality, prevent medical errors, increase the efficiency of care provision, increase administrative efficiencies and decrease paperwork.

Get Started

What to expect

If you are interested in arranging care for a friend, family member, patient, or even for yourself here are the steps to get you started with Olidia Care.

12/9 2005

First Contact

You contact Olidia Care to set up a free, no-obligation consultation. You can do it by filling the get started form below or by email, telephone, Facebook, mail or any form in our website.

11/12 2005

Assessment

Our case manager meets personally with the patient to assess his or her unique needs, preferences, and personality. Based on this initial assessment and physician orders, the case manager design a care plan and selects the caregivers who are best-suited to meet the needs of the patient.
We work with our patient, hospital Physicians, Care Managers and Social Workers to design the best possible Discharge Plan

9/26 2005

Plan of Care

We work with the patient physician and other stakeholders in the patient care to design a comprehensive plan of care.
As we work with technology dependent patients, we make sure that the patient critical care equipment is installed in the Care Home before the discharge.

11/12 2005

Team Building

Our Care Managers assign the most appropriate caregivers who match the skill level, location and personality of your child and your family.
We organize a Meet-and-Greet Session between the patient, the patient family and the care team. You will have the opportunity to interview and approve new caregivers.
We put together our best possible team of experienced professionals to meet the specific needs of each patient.

12/9 2005

Admission

When needed to ensure a perfect continuity of care, we work with the patient current providers to set up orientation and shadowing sessions for our caregivers.
Stakeholders attend a final multidisciplinary Discharge Care Conference.

11/12 2005

Coordination of Care

We work with our network of multidisciplinary programs and providers to coordinate the care of our patients.