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Because quality matters

Build quality in upstream and never fail to standardize.

Where Quality Service is always in seasonA COMPANY YOU CAN TRUST
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lidia Care is committed to a systematic organization wide quality and performance improvement plan that encompasses well-designed processes and performance measurements.

In keeping with the organization’s mission of providing quality, cost-effective patient care, treatment and services, the performance improvement plan allows for a systematic, coordinated and continuous approach to improving performance, focusing upon the process and functions that address these principles. We regularly conduct and assess client satisfaction surveys to assess the patient-centeredness of care.

By working every day to make our new system more user friendly, our Goal is also for caregivers to spend less time on documentation and more efficient time in client care.


THIS IS IRIS. SHE CAN BE NICE

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EXPERIENCE AND EXPERTISE

At Olidia Care the core of our success is based on the quality of our staff. Our nurses are experienced and highly skilled to provide the best possible care to you or your loved one.

INNOVATION LEADER

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INNOVATION LEADER

Our system developers are working every day to innovate and find new ways to improve the quality and efficiency of our health care provision.
 

QUALITY IMPROVEMENT

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QUALITY IMPROVEMENT

We use the feedbacks from our patients and caregivers to constantly review, revise and improve our procedures.

OUR PROFESSIONALISM

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OUR PROFESSIONALISM

Our team is made of highly qualified team of healthcare professionals who uphold the strongest principles of integrity and professionalism.

Because Quality Matters

  • Committed to Quality

    “ We set achievable goals using performance metrics. We analyze those metrics to identify trends, patterns and performance levels that suggest opportunities for improvement. We constantly work to improve the safety, quality and efficiency of our health care provision. “

  • Shaping a culture of innovation

    “ Our integrated IT research and development team works every day to innovate and find new ways to improve our quality of care. Our system allows us to increase the efficiency of our care provision, increase administrative efficiencies and decrease paperwork. ”

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  • Because Quality Matters

    “ The Joint Commission National Quality Approval rewards excellence in Leadership and Clinical Care. At Olidia Care, we are honored to be part of this continuous quality improvement process. ”

  • Reducing our ecological footprint

    “At Olidia Care, we decide to go green and eliminate the use of paper in our clinical, human resources and training operations. In doing so we have taken the steps towards reducing our ecological footprint. ”

Excellence in Care Management

Assessment, management, support, education and coordination of care are the pillars of our clinical Care Management.

 

CLIENT ASSESSMENT

Our health care professionals provide in-home assessments and develop a plan using valuable input from families, physicians and primary caregivers.

 

PLAN OF CARE

We develop a treatment plan that addresses each family’s unique situation while taking into consideration your physical, spiritual and emotional needs.

COORDINATION OF CARE

We collaborate with your child’s physician and other health care providers. We thrive to network with physicians, insurance providers, discharge planners, Durable Medical Equipment (DME) providers and other stakeholders.

 

CAREGIVER MATCHING

We assign the most appropriate caregiver matching the skill level, location, and personality type of our patient.

 

EVALUATION OF CARE

We regularly organize care conferences with the client, family members, caregivers and stakeholders.

FAMILY CENTERED APPROACH

We provide a family-centered approach of care that builds confidence, educate and supports families. We focus on family involvement.

 

FOCUS ON EDUCATION

  • OLIDIA ACADEMY

    At Olidia Care the core of our success is based on the quality of our staff.
    Our company has designed an integrated eLearning Platform called the Olidia Academy.

  • CONTINUING EDUCATION

    By using this system, our caregivers are provided with a comprehensive training program which includes office training sessions, extensive testing and one-on-one client/family education.

  • COMPETENCY EVALUATION

    We periodically review and assess the skills of our team members. We assess potential discrepancies and provide appropriate education.

OLIDIA IT FEATURES

We use Olidia IT to streamline our caregiver’s workflow,
ensuring that all clinical information is instantly available to our caregivers and case managers. Here are the charateristics of the system:

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SAFE

Avoiding harm to clients from the care that is intended to help them.
Olidia IT instantly identifies trends and sudden changes in the client’s condition and quickly alert care managers. The system can quickly spot or prevent medication and treatment errors.

EFFECTIVE

Avoiding underuse and misuse, respectively.
Olidia IT is smart and user friendly, allowing caregivers to spend less time on documentation and more efficient time taking care of our clients.

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TIMELY

Reducing waits and providing a quick response to changes in the client care
Using Olidia IT, care managers can review clinical reports and spot trends in the client care. They can instantly be alerted of sudden changes in the client’s condition and quickly react.

EFFICIENT

Avoiding waste, including waste of resources, ideas, and energy.
With Olidia IT, care manager home visits are now more efficient. This reduces the amount of unnecessary time care managers spend traveling to client homes.

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PATIENT CENTERED

Providing care that is custom planned to meet the client needs.
Olidia IT application is internally and custom designed to meet the individual needs of each client.

EQUITABLE

Providing care that does not vary in quality because of personal characteristics such as location, client age and client condition.
Olidia IT is a standardized system designed to maintain the same quality of care across the agency and regardless of location, age and client condition.

 
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